Mediation is a structured process that helps parties resolve their disputes without the need to commence or engage in legal action.

Mediation provides a safe and confidential space where parties can talk through issues with the support of an independent and neutral third party.

There are many benefits of mediation:

• Mediation is cost effective. It is often much cheaper than going through legal action, reducing fees and the financial strain that can occur in the court system.

• Mediation is faster. Court proceedings can often take months or even years to be finalised. Mediation is quicker, helping parties move forward with less uncertainty.

• Mediation allows parties to stay in control of the outcomes. Parties can shape their own agreements, tailored to suit themselves and their relationships rather than have a judge make the final decision.

• Mediation can strengthen relationships. Mediation can improve communication and build understanding by providing a safe and neutral space to discuss the issues.

A mediator is an impartial third party who facilitates and supports parties to discuss their issues and explore options to resolve their dispute.

A mediator’s role is to create a safe and neutral space for discussion, facilitate respectful communication and help clarify issues and options.

A mediator does not give advice, guidelines or make decisions for you.

Both parties will complete an intake interview with the mediator to discuss the matter and suitability for mediation.

Mediation can be conducted online or face to face.

Parties will be moved through a structured process to discuss the issue and explore potential resolutions.