Courtney Lamaro

Principal Mediator | Inner West Sydney

I am an Inner West based mediator, offering mediation and facilitated conversation services with a calm, trauma informed and people focused approach.

I believe that conflict is a normal part of life and that most of us struggle to or avoid having difficult conversations. Conflict can be complicated by emotions, history, hurt, financial pressures and misunderstandings and it can often feel overwhelming and impossible to overcome these complications yourself.

My role is not to judge who is right or wrong. Instead, I create a structed and respectful environment where people can express themselves, be heard, communicate openly, and work towards practical solutions that everyone has contributed to.

I bring a warm, approachable style to mediation. I am young, down to earth, non-judgemental and understand that people and relationships are rarely straightforward. I recognise that difficult situations don't necessarily come from bad intentions.

Sometimes people respond poorly under pressure.
Sometimes circumstances change.
Sometimes communication just feels too hard.
And sometimes people simply see the same situation very differently. 

My approach is to understand what is happening for each person, identify the issues that are getting in the way, establish common ground and help participants have the conversations they may be struggling to have on their own.

My practice is trauma-informed, inclusive and queer friendly, with a focus on creating a space where people can feel comfortable being themselves and participating in the process without fear of judgement.

I bring more than 10 years of leadership and corporate experience to my mediation practice. Throughout my career, I have worked with different personalities, perspectives and competing priorities. I have managed challenging situations and supported many teams and individuals through complex conversations and decision making.

 This experience has developed my calm temperament, strong communication skills and ability to remain composed when situations become difficult.

 I am passionate about making mediation and facilitated conversations more accessible and available. Traditional dispute resolution services can be expensive and feel formal or intimidating - especially for people who are unfamiliar or uncomfortable with the concept.

I am deeply committed to providing affordable, accessible services, with a particular passion for groups and communities who are underserved or face barriers to accessing dispute resolution. I believe everyone should have access to a safe and constructive way to address conflict.

 

Contact me today for a free confidential discussion about your dispute, and how I can assist you in finding a resolution.